Here at My Safety Gear Ltd we pride ourselves on excellent customer service.
We know that you don't want to wait days for your order to arrive. That's why we send every order within the UK Mainland by Royal Mail First Class Post. Which means that, all being well, you should receive your parcel the following working day after it has been despatched or within 5 days if it is not currently in stock.
What's more, any order that we receive for items in stock before 2pm on a working day will be despatched on the same day!
We aim to dispatch all back orders within 2 working days.
However, although we promise to despatch your order quickly, it should be remembered that delivery is not guaranteed within this timescale and parcels can occasionally take longer to reach their destinations. Parcels sent to Northern Ireland, the Isle of Man, Isles of Scilly, the Channel Islands, certain parts of Scotland, Europe and the rest of the world will usually take a little longer to arrive.
How will my parcel be sent UK mainland?
Standard First Class Post: £7.35
To arrive next day provided it is in stock and the order is received prior to 2pm.
Help! I haven't received my parcel, what should I do?
Contact us - we will do anything we can to help. If an item sent by Royal Mail has not been received it can often be found at the local sorting office awaiting collection. If not, the Royal Mail has a specific procedure that we can follow in the event of a missing parcel.